Information for patients

Procedure for inspecting medical documentation, obtaining extracts from it or copies thereof

  1. A patient who is hospitalized and wants to inspect their medical records (hereinafter "ZD") will inspect the ZD at the appropriate ward / clinic in the presence of authorized medical staff. Viewing the ZD must not interfere with the provision of health care to the patient. Healthcare professionals may, if they deem it appropriate or necessary, contact the Legislative and Legal Department, whose staff member will attend a specific healthcare facility. There is no charge for viewing or taking photo documentation by the patient or a close person's own means in this case. The clinic sets a date for inspection of the ZD (including the possibility of making a statement or copies), according to the possibility of the clinic as soon as possible.

    The above is possible in the case of currently hospitalized patients.

  2. In the case of patients already discharged or transferred to another health care provider the patient or a close person will pay a fee for the search and completion of the ZD whenever it is necessary to search for and transport it from the VFN file / archive before inspecting or making copies. This is a performance (administrative act) not covered by public health insurance funds (see Price list of services not covered by health insurance).

    If the patient or a close person has their own means to create photocopies, they can obtain them from the affected ZD (free of charge) or provide them on request from the General Hospital (for a fee). These acts are carried out through the Legislative and Legal Department, where the patient or a close person arrives.

In the event that a patient who has been treated at the General Teaching Hospital in Prague or a person designated by the patient, or any person close to him / her (hereinafter referred to as the applicant), is interested in accessing medical records kept by him / her in the General Teaching Hospital or acquiring statements, or a copy of this medical record, or part of it, may fill out a form "Request for inspection of medical documentation, acquisition of statements or acquisition of copies of medical records".

The applicant shall specify in this form the scope and form of the information requested, the manner in which the information is received, relationship to the patient and sends the request (eventually hand in person) to the address:

General University Hospital in Prague
Legislative Legal Department
U Nemocnice 499/2
128 08 Prague 2

If the patient has not identified the applicant as a person who can be informed of his / her health status, or if he / she can consult the medical records kept by him / her, or other records relating to his / her health, make statements or copies. of these documents, the applicant is obliged to prove the relationship with the patient by submitting the relevant documents (eg birth certificate, marriage certificate) or by sending a copy of these documents.

The applicant may also send the request in writing to the address given, or by e-mail to zadosti@vfn.cz. These written applications should contain the same elements as those on the form. Include phone contact to speed up processing.

The Legal-Legal Department will process the request within 30 days.

For these services, the applicant is obliged to reimburse the costs associated with the search for medical documentation and the acquisition of the requested extract, or a copy according to the current Price list of VFN performances not covered by health insurance and, if necessary, postage if the documents are sent cash on delivery. In the case of personal acceptance, the payment is made in advance at the VFN Main Treasury (headquarters building) or, exceptionally, at the receipt of documentation in the Legislative-Legal Department. In the case of personal acceptance, the applicant is also obliged to prove his / her identity by an identity card.

In the event that the costs related to the search for medical records and the acquisition of the requested extract or copy reach a higher amount, the Legislative-Legal Department may request from the applicant an advance payment of up to 100% of the estimated amount.

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